T-Home (or Telekom or T-Online or whatever)

Thu, 18 Dec 2014 12:17:41 +0000

I’ve been with this company for quite a few years now, and I haven’t experienced much good from them. Well, to be honest, in the last two months their internet has been quite normal, but before that it was absolutely terrible. Around August I wanted to change my package, which took them about 3 months to sort out. Before that though, the line quality was scandalous, it dropped the internet every minute, the other residents in the building didn’t have IPTV, and the customer service guy was outrageous. I called 1412, and after about an hour of waiting, they took my fault report. The next day the service technician called, saying he was checking my router here, but he thought it was bad because it was „misconfigured” By this he meant that I had forwarded about 15 ports on the router’s graphical interface towards the internet. Never mind, it’s my fault for wanting to use the router as intended, so I reset it. (naturally it didn’t work) After that, I got the advice to connect another router after it, and then connect my PC to that. What nonsense! But the funny thing is, it worked. (the internet dropping every half minute stopped) Two years prior, of course, they said you shouldn’t connect a router after it, because it could damage the Telekom box.

T-Home on ZoliBen Csupra(Kabra)

T-Home (or Telekom or T-Online or whatever)